Supplements chased by memory and written off, quoted installs followed up when someone remembers, renewals slipping. We track every open item with follow-ups firing on schedule.

Chased twice, forgotten, written off. That was earned money.
The install you quoted goes to whoever called back. You didn't.
Renewals and inspections drift past their dates, and the revenue drifts with them.
Every open supplement, quote, renewal, and deadline tracked, with follow-ups firing on schedule until it's a yes or a no.
Nothing depends on someone remembering, and nothing gets written off by default. This makes money: the supplements get collected, the quotes get answered, and the renewals land on time.